Customer experience in the modern e-commerce world is basically the moment a package is delivered to the customer’s home. A delivery with damages not only results in extra expenses but also confidence, and thus, the empowerment of the customer and the brand, gradually gets lost. The question of how to make sure that every parcel is delivered safely to customers has been at the core of business success as online orders continue to increase. The collaboration with trustworthy packaging material manufacturers in Chennai will elevate the brands to create more intelligent, durable packaging to be able to deliver safety for each product in its journey.
Understanding the Root Causes of Shipping Damage
It is necessary to first figure out the root cause of the issue if one intends to solve it. Some of the damages that are happening in shipping are:
By the carelessly dropping or throwing the goods while loading and unloading
- Badly designed or thin packaging
- Too much stacking pressure while on the road
- Very quick temperature or humidity changes
Acknowledging these problems empowers companies to choose appropriate packaging materials and designs for different products categories.
Choose the Right Packaging Materials
Each product comes with its own set of requirements and the selection of a packaging material is a major factor in a package not being damaged. One of the main reasons why corrugated boxes are widely used in e-commerce is their ability to be both strong and adaptable.
To the extent that an item is sensitive or fragile, the application of such materials as bubble wraps, EPE foam or honeycomb paper will result in additional protection. The use of a tightly sealed container together with the most suitable fillers, which absorb the shocks, is what makes it possible to have a reliable protection against the shakes and the hits
Ensure Proper Cushioning and Void Filling
What’s inside the box that is not visible is often overlooked but may become the main factor for the product to be broken. When products are not properly secured and shifted during the transport, a slight impact can result in the product being cracked or deformed. So, it is necessary to fill the empty spaces with the corresponding materials like biodegradable foam peanuts, molded inserts or paper fillers to achieve the stability. Suitable cushioning not only serves as a shock absorber but at the same time keeps the unboxing appeal which the customers of e-commerce brands are accustomed to.
Conduct Realistic Package Testing
In essence, packaging must be substantiated via actual testing in the environment prior to the practice of large-scale.
Essentially, a few tests covered in the list are:
- Drop test: Re-creates impacts caused by mishandling.
- Compression test: It is the method of checking the strength of the product against stacking pressure.
- Vibration test: Designed to assess the endurance of the packaging to the vibrations occurring during transportation over a long distance.
These experiments pinpoint the areas that are weakened ahead of time, giving enterprises the possibility to make modifications in the construction that will decrease their losses in the future.
Optimize Package Design for Transit Efficiency
Good packaging design is not only about the appearance of a product. Efficient engineering plays a vital part in it as well. An overly large box will be a waste of space and the product will have a lot of room to move inside, whereas, in a very small box, the product may get torn or crushed easily. The main purpose is to have a compact design that weighs the product’s strength, size and cost. Besides that, intelligent design also facilitates the packaging to be stacked, lowers the usage of fillers and guarantees easier storage and handling during the transport process.
Prioritize Sustainable Protection
Environmentally friendly living and saving nature are two aspects that can successfully go together. By making a simple change to use environmentally friendly materials such as recyclable corrugated boxes, paper wraps or compostable fillers, the planet can be saved without losing the product’s quality. Consumers of today are delighted with such businesses that not only take care of their purchases but also care for the earth, it is an investment in brand loyalty that will last for a long time.
Maintain Continuous Quality Checks
It’s not only about the products that are being kept safe when the issue of reducing shipping damage is raised, but also the brand integrity and customer trust that are at stake. Through the firm application of materials, the use of more intelligent designs and the testing of every package for performance in the real world, e-commerce brands are able to both avoid the breaking of their goods which is a costly matter and also to increase the level of customer satisfaction.
By Cooperation with experts like Total Packaging Solutions, a leading bubble sheet manufacturer in Chennai, we will give an opportunity for enterprises to get access to top-notch packaging materials that are specially designed to lessen the damage during the transport of goods and to ensure the safety of the shipment right from the warehouse to the final delivery point.